Important notes
1.Upon receiving your travel inquiry, our professional travel consultants will promptly process your request and provide personalized one-on-one service. Your dedicated consultant will address all inquiries and offer expert recommendations to refine your itinerary until it meets your full satisfaction. We will secure your booking upon receipt of your confirmation and deposit.
2.Payment Methods:We accept wire transfer/bank transfer, credit card payments, WeChat Pay, and Alipay.
3.If your hotel is located within Chengdu’s Third Ring Road, we provide complimentary hotel pick-up and drop-off service. If the distance is farther, the transportation service may incur an additional fee. Please include your hotel details in the booking form.
4.Notify us of any food allergies in advance.
Vegetarian, vegan, or gluten-free meals can be arranged. If requesting vegetarian options, please specify if you consume eggs, dairy products, or fish.
Disclose any food dislikes (e.g., chili peppers, onions, mushrooms, cilantro, pork, chicken, fish, lamb, beef, or other ingredients).
5.Pre-Trip Changes: No service fees will be charged for modifications made prior to the trip commencement. However, any costs incurred due to reservation changes (e.g., hotel/transportation adjustments) will be your responsibility.
Mid-Trip Changes: Additional costs arising from itinerary modifications during the trip will be added to the total balance. Unused services are non-refundable and non-exchangeable.
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